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  • Head Office

    ( 597 ) 465700

  • Passage Sales Office Paramaribo

    ( 597 ) 432700 / 438484 / 434925

  • Cargo Sales Office

    ( 597 ) 433636

  • Passage Sales Office Nieuw Nickerie

    ( 597 ) 0231359

  • Airport Office - Johan Adolf Pengel International Airport

    ( 597 ) 0325181

Surcharges Explained

Surchargeseticket

Have you ever wondered how the total price of your ticket is made up?  For many among you as passengers it is perhaps unclear what is added up to the applicable airfare and exactly what type of surcharges are applied. Below you will find a clarification of the various taxes and surcharges.

Fuel Surcharge

The price of kerosene is currently still high and subject to major fluctuations. This situation has forced SLM to levy a fuel surcharge on all its flight tickets, which depends on price developments in the oil market. The surcharge is calculated per flight, so it is charged on both the outbound and return trips as well as any intermediate flights which also are part of you itinerary.

Security surcharge

The security surcharge amount is levied for insurance and security measures which is separately indicated in the ticket. Insurance premiums have risen considerably in conjunction with the increased risk of terrorist attacks. In addition, structural security measures are still being implemented in various processes onboard as well as at airports.

Airport Tax

All airports charge airport taxes to passenger for use of the available facilities. The applicable type of taxes and amount vary per destination and the collection of most of the taxes is required at the time of ticket sale / issuance. Taxes are detailed separately and included in the total price of your ticket.
A limited number of airports still charges local airport taxes which have to be paid separately at the airport before your departure.

Goods and Services tax

In some countries such as Suriname, Trinidad and Tobago etc. the governments impose tax on goods and services. Air transportation is also determined as services and therefore tax is levied on international travel originating from the country concerned. The tax amount is based on the applicable airfare and the fuel surcharge.

Reservation fees

To book and pay for a SLM ticket as of October 29, 2014 , a booking fee will be charged. The level of the fee depends on origin point of travel and the booking method. The booking fee is as follows:

Via SLM website Book on/after February 05, 2019 for travel commencing from  Amsterdam / Aruba / Curacao / Trinidad / Guyana / Belem / Miami USA / Suriname USD 5.00 per booking
Via SLM Ticket offices Book on/after February 05, 2019 for travel commencing from The Netherlands / Aruba / Curacao USD   10.00 per booking,
equivalent paid in local currency
Via SLM Ticket offices Book on/after February 05, 2019 for travel commencing from other points e.g. Paramaribo / Trinidad / Miami / Guyana USD 10.00 per booking

Please Note : The booking fee is non-refundable.

Credit card surcharge to compensate for rising costs

More and more air travelers are using a credit card to pay for their tickets. This increasing volume of credit card usage has resulted in rising of costs for SLM too. To off-set these costs, we are forced to charge  per ticket a surcharge of EUR 15.00 for departure commencing from Amsterdam or Cayenne or USD 10.00 for departure commencing form other cities; infants ar exempted. The surcharge applies to all credit cards, except UATP.