Conditions of Carriage Brasil

GENERAL CONDITIONS OF CARRIAGE SLM’s General Conditions of Carriage for passengers and baggage (“General Conditions of Carriage”) shall be applicable. These General Conditions of Carriage are available from SLM and its authorized agents free of charge...

Baggage

From October 29, 2023 new baggage rules are in effect based on the Regional and Mid-Atlantic flights. These new rules are applicable only if you travel with a ticket issued on or after October 29, 2023. On the E-ticket the weight (and number) of the...

Conditions of Carriage

GENERAL CONDITIONS OF CARRIAGE SLM’s General Conditions of Carriage for passengers and baggage (“General Conditions of Carriage”) shall be applicable. These General Conditions of Carriage are available from SLM and its authorized agents free of charge...

Safe Alerts

short circuit and result in overheating (thermal runaway) Lithium ion/metal batteries are prohibited as spares in checked baggage. Accidents due to lithium batteries There have been airplane accidents due to lithium batteries, resulting in both loss of...

Check-In Times

hours to 05 hours prior to flight departure; Passengers must be in possession of a digital boarding pass to present at the baggage drop off/Online Check-In counter and the boarding gates; Passengers with baggage must proceed to the baggage drop off /...

Special Promotions

of the following options: ✅Online: reservations flyslm ✅Email: callcenter@flyslm.com ✅Your preferred Travel Agent View our baggage rules here: SLM travel-information baggage rules View our flight schedule here: SLM travel-information flight-schedule We...

Travelling with Pets

to and it is very important that you have the appropriate travel documents and / or health certificates. Pets as checked baggage The “Live Animal Regulations” (LAR) which is issued by IATA also applies to Surinam Airways flights. Surinam Airways accepts...

Blue Ribbon Bag

Surinam Airways in cooperation with Blue Ribbon Bags offer extra baggage protection service on your trip. For USD 5.00 Blue Ribbon Bag will· track and expedite the return of your “missing / lost” baggage for the first 96 hours of the bag being...

Terms and Conditions

movement of such data, and the applicable national legislation derived there from. The carriage of passengers and their baggage is subject to the provisions of the Warsaw Convention (as amended if applicable), national legislation and the carrier’s...

Privacy & Cookie Policy

a database of complaints handled. Loyal Wings Program: If you wish, you may use the Loyal Wings Program to pass on extra baggage, ticket upgrades, etc. In this context, we must obtain your name and contact details. The SLM-website and mobile app The use...

Offices

BV Vlaardingweg 40, 3044 CK ROTTERDAM 3044 CK ROTTERDAM Netherlands +31 (0)104375712 Gerard@rasf.nl 5747133 WORLDWIDE BAGGAGE SERVICES BV P.O. Box 75184, KRUISWEG 365, 1437 CG, ROZENBURG, SCHIPHOL 1437 CG ROZENBURG, SCHIPHOL Netherlands +31203162051...

FlySLM Mobile App - Your Travel Simplified

your next adventure in just a few taps, anytime, anywhere. Upgrade Your Journey: Pre-purchase your Comfort Seat or extra Baggage - plan ahead and save! Your Trip, Your Way: View and Manage all your bookings in one place. Online Check-In: Check-in online...