Check-In Times

To have enough time to navigate safety and check-in regulations prior to the check-procedure, all departing passengers are requested to timely report at the check-in counters which are located in the departure halls at the airport. Flights between...

Baggage

Articles that may pose a risk to the safety of other passengers and crew may not be carried in your hand baggage or check-in baggage. Below is a summary: Liquids in your hand baggage Firearms Pointed/edged weapons & objects Blunt instruments Explosives...

FlySLM Mobile App - Your Travel Simplified

Seat or extra Baggage - plan ahead and save! Your Trip, Your Way: View and Manage all your bookings in one place. Online Check-In: Check-in online from 30 hours up to 5 hours before departure and skip the airport lines. Download now on: iOS: FLYSLM...

Conditions of Carriage Brasil

unused, on the regional route is non-refundable. In case of payment of excess baggage costs at the airport (during check-in), no discount is granted on the applicable excess baggage rate and also if excess baggage is sold in accordance with general...

Travelling with Children

Surinam Airways will unfortunately deny children who are unable to show one (1) of the aforementioned documents at time of check-in. Travelling with minors Because of the strict control on human trafficking, in particular children and / or child...

Special Assistance for Travellers with Disabilities

or development disability. We are happy to assist you with your reservations and also when you arrive at the airport to check-in for your flight as well as to board the aircraft, reaching your connecting flight, disembarking at the airport of point of...

Privacy & Cookie Policy

e-mail address to send you flight-related information and promotional offers by e-mail, forexample to remind you of the check-in, to offer you extra services for your flight (for example with regard to your seat chosen, luggage, meals, or more legroom)....

SABAKU LOUNGE

lounge. It doesn’t matter what airline you’ll be flying with. You can pay for usage of the lounge at the cashier at the check-in or at the desk in the lounge Business Class passengers and Red Elite Loyal Wing Members, flying with Surinam Airways, can...

Special Assistance for Travelers with Disabilities

or development disability. We are happy to assist you with your reservations and also when you arrive at the airport to check-in for your flight as well as to board the aircraft, reaching your connecting flight, disembarking at the airport of point of...

Compensation and Assistance

these denied passengers are entitled to compensation and assistance, provided they present themselves within the required check-in time. Passengers are not entitled to compensation if there are valid reasons to deny them a seat on board, such as health,...

Offices

and Sales Office - Amsterdam Schiphol International Airport Departure Hall 3 Office Nr RA130 and RA131(Opposite of Check-in row 21) Office hours: Monday - Tuesday - Thursdaybetween from 09:00 - 16:00 hour On flight days: Wednesday - Friday between...

SLM Spaarplan

3 📧 callcenter@flyslm.com 💬 WhatsApp: +597-8941922 SLM Ticketing Office Amsterdam (Schiphol) 📍 Departure Hall 3 – Opposite Check-in Counter 21 📞 (31) 020-6262060 / (31) 010-4364200 📧 reservationsschiphol@flyslm.com 📧 onlinesales.nl@flyslm.com Flexible...

Loyal Wings Program

because the system allows you to make flight bookings directly through your Loyal Wings profile. Married Women To avoid check-in issues, married women should enter their names in the following format: Maiden Name + Married Name This follows the...

Preferred Seats

your seat in 3 easy steps: During booking – select your seat on the seat map After booking – via “Manage Booking” At check-in – subject to availability Book now via www.flyslm.com Move easier. Sit better. Arrive relaxed. With Surinam Airways, every...